Chromebook.
What CCSD66 students in grades 3 and up use for schoolwork at school and at home.
Help your child get signed in, take care of the device, and fix the small stuff at home before it becomes a school problem.
First-time setup
Signing in at home.
Your child's Chromebook comes already configured by the district. At home, just open the lid and sign in.
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Open the lid
The Chromebook turns on automatically. If it doesn't, press the power button briefly.
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Connect to your home Wi-Fi
Click the Wi-Fi icon at the bottom right of the screen, pick your home network, and enter the password. The Chromebook remembers your network after the first time.
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Sign in with the district account
Your child's school assigned them a district email and password. If they don't remember it, the school office can reset it.
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They're in
Wi-Fi and login are remembered. Next time, just open the lid.
Daily use
Care and charging.
A few habits keep the device working all year.
Charge each night
Plug it in when your child gets home. They'll start tomorrow with a full battery.
Carry in the case
The case the school provided protects the screen and corners. Use it to and from school, every day.
No food or drinks nearby
Liquid spills are the most common reason a Chromebook goes in for repair. Keep snacks at the table.
Troubleshooting
When something goes wrong.
Try these fixes first. Most issues are quick to solve at home.
Won't turn on
Plug in the charger and wait ten minutes. Look for a charging light next to the charging port. If there's still nothing after charging overnight, contact the school office.
Black screen but powered on
Press the brightness-up key (top row, sun icon). If still black, close the lid for five seconds and reopen. Last resort: hold the power button for eight seconds to force a restart.
Can't sign in
Check caps lock. Use the district email — not a personal Gmail. After three failed tries, stop and contact the school office to reset the password.
Won't connect to Wi-Fi
Click the Wi-Fi icon (bottom right), pick your network, and enter the password. If your network shows as "saved" but won't connect, click "forget" and re-enter the password.
Slow or freezing
Close extra browser tabs — video and music sites use the most resources. If it's still slow, restart the Chromebook (full shutdown, not just close the lid).
Camera or microphone not working
Watch for a popup asking for permission and click Allow. Close other apps that might be using the camera. Restart the device if it still doesn't work.
Stuck for more than five minutes? Don't keep trying — contact your school office. We'd rather hear from you.
What's allowed at home
A few rules to know.
These keep the device safe and working for your child's school day.
District account only
Sign in with the CCSD66 district account. Personal Gmail and YouTube accounts won't work — and aren't allowed on district devices.
No factory reset
Sometimes called "powerwash." Please don't try this — only the district can reset Chromebooks. If the device has a serious problem, contact the school office instead.
No new extensions
The district installs the apps and extensions students need. Adding more isn't allowed and can break how the device works at school.
Filtering follows the device
District content filters apply at home, just like at school. Web browsing on the Chromebook is filtered and logged.
Treat it like school property
The Chromebook is a school-issued tool. Damage, loss, and replacement policies are in the parent handbook.
Damaged or lost?
Stop using the device and contact your school office right away. Loaners are usually available so schoolwork doesn't get interrupted.
Questions or problems?
Contact the technology team or your school office. We'd rather hear from you early than have you wait.
Contact us